Legal
Website Privacy Policy
Last updated: July 2026
New Frontier Health Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we handle personal information collected through this website (nfhealth.com.au), in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who we are
New Frontier Health is an Australian healthcare company and the parent company behind Conference.care and Sports.care. This website is our public, informational site. It is not a platform, and you do not need an account to browse it.
2. What information we collect
Through this website, we collect only the information you choose to give us and basic technical data:
- Enquiry details — if you submit our contact form, the details you provide, such as your name, email address, and your message.
- Usage and technical information — basic log data such as IP address, device and browser type, and the pages you visit.
3. How we use it
We use the information collected through this website to:
- respond to your enquiry;
- operate, maintain, secure and improve this website; and
- meet our legal obligations.
We do not sell your personal information, and we do not use it for third-party marketing.
4. Disclosure
We may disclose the personal information collected through this website to:
- Service providers — trusted third parties who help us run this website and respond to enquiries (such as website hosting and email providers), under arrangements that require them to protect your information.
- Regulators or authorities — where required or authorised by law.
5. Data storage and security
We take reasonable technical and organisational steps to protect the information collected through this website against unauthorised access, loss or misuse. We retain enquiry information only for as long as needed to respond to you and for our records, or as required by law.
6. Overseas disclosure
Some of the service providers that help us run this website may store or process information overseas. Where that is the case, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
7. Access and correction
You may request access to the personal information we hold about you from this website, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below.
8. Cookies and analytics
This website uses cookies and similar technologies to keep the site working and understand how the site is used. You can control or block cookies through your browser settings, though some parts of the site may not work as intended if you do.
9. Security verification (Cloudflare Turnstile)
We use Cloudflare Turnstile to protect our forms from automated abuse. When you submit a form, Turnstile may collect certain technical data (such as browser characteristics and interaction patterns) to verify that you are a real person. This data is processed by Cloudflare, Inc. in accordance with the Cloudflare Turnstile Privacy Policy. No personal information you enter into the form is shared with Cloudflare through Turnstile.
10. Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
11. Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above.
12. Contact us
For any privacy question or request about this website, contact:
New Frontier Health Pty Ltd
Use the contact form on our home page, or write to us at our registered business address.